Return & Refund Policy
Thank you for choosing Planfix, provided by SIDDHARTH ENTERPRISES. This Refund & Return Policy outlines the procedures and conditions for requesting refunds and returns for our products and services.
1. Refund Policy
We offer a refund on products or services in the following circumstances:
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Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number of days] days of receiving the item. We will provide instructions on returning the product, and upon inspection, we will issue a refund or send a replacement.
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Service Issues: If you experience issues with our services, please contact our customer support team. We will investigate the matter and, if necessary, provide a refund based on the circumstances.
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Cancellation of Services: If you wish to cancel a service subscription, please do so within [number of days] days of the renewal date. Refunds for cancellations will be processed in accordance with the terms of the specific service agreement.
2. Return Policy
We accept returns for physical products in the following situations:
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Wrong Product Shipped: If you receive the wrong product, please contact us within [number of days] days of receiving the item. We will provide instructions for returning the product, and upon receipt, we will send the correct item or issue a refund.
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Unsatisfactory Product: If you are not satisfied with your purchase, you may return the product within [number of days] days of receipt. The product must be in its original condition, and you will be responsible for return shipping costs. Upon receiving the returned item, we will issue a refund for the product cost.
3. Exclusions
This policy does not cover the following:
- Digital products or services once the service has been provided.
- Products damaged due to misuse or mishandling.
4. How to Request a Refund or Return
To request a refund or return, please contact our customer support team at [insert contact information]. Provide details of the issue, including order number, product details, and the reason for the request. Our team will guide you through the process.
5. Changes to this Refund & Return Policy
We may update this Refund & Return Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant updates.
6. Contact Us
If you have any questions or concerns about this Refund & Return Policy, please contact us at [ +91 9811759704 ]
Thank you for choosing Planfix. We are committed to providing a transparent and fair process for refunds and returns.